Privacy Policy
Effective Date: 24-09-2025
This Privacy Policy explains how Balkan Atelier (“we,” “our,” “us”), operated by ELLIPSE 360 S.R.L., collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
Data Controller:
ELLIPSE 360 S.R.L.
Address: Strada Donath Bloc IX, Cluj-Napoca, Cluj County, Romania, 400300
VAT: RO51321854
Email: contact@balkanatelier.com
1. Information We Collect
When you use our Website (balkanatelier.com), we may collect:
- Personal data provided by you: Full Name and Email Address (via the registration form).
- Technical data: IP address, browser type, operating system, device information, browsing activity (via cookies and analytics tools).
2. Legal Basis for Processing
We process your personal data under the following GDPR legal bases:
- Consent (Art. 6(1)(a)): when you register and agree to receive updates, newsletters, and commercial communications.
- Legitimate Interest (Art. 6(1)(f)): for Website security, analytics, and improving our services.
- Legal Obligation (Art. 6(1)(c)): when we must retain or disclose data to comply with applicable laws.
3. Use of Collected Data
We use your data to:
- Send project updates, newsletters, and promotional materials (with your consent).
- Improve user experience and website functionality.
- Maintain internal records and manage our business operations.
- Comply with legal requirements and protect our rights.
4. Data Sharing and Transfers
We may share your personal data with:
- Service providers (email platforms, hosting, analytics, payment processors).
- Business partners, collaborators, or affiliates of Balkan Atelier.
- Authorities if legally required.
- Potential future buyers, investors, or successors.
If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your rights.
5. Data Retention
We keep your personal data only as long as necessary for the purposes outlined above:
- Marketing communications: until you withdraw your consent or unsubscribe.
- Technical and log data: typically up to 24 months, unless required longer for security or legal compliance.
- Business records: as long as legally required (e.g., tax/accounting rules).
After these periods, data will be deleted or anonymized.
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6. Cookies and Tracking
We use cookies and similar technologies for anonymized personalization, and advertising.
- You can adjust your browser settings to refuse cookies.
- More information is available in our Cookie Policy.
7. Your Rights under GDPR
As a data subject, you have the following rights:
- Access: request a copy of your personal data.
- Rectification: correct inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): request deletion of your data.
- Restriction: request limited processing in certain cases.
- Objection: object to processing based on legitimate interest or direct marketing.
- Portability: request transfer of your data to another controller.
- Withdraw Consent: withdraw your consent at any time (for marketing).
To exercise these rights, contact us at contact@balkanatelier.com.
8. Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and you acknowledge that data transmission online is at your own risk.
9. Children’s Privacy
Our Website is not intended for individuals under 16. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it promptly.
10. Complaints
If you believe your data protection rights have been violated, you may contact us first at contact@balkanatelier.com.
You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP):
Website: https://www.dataprotection.ro
Email: anspdcp@dataprotection.ro
11. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on balkanatelier.com.
By continuing to use our Website after updates are posted, you agree to the revised terms.